Affected Components:

Sep 1, 16:20:25 GMT+0
Resolved - This issue has been resolved and all services are operating normally. Thank you for your patience..

Duration: 1 hour

Affected Components:

Jun 22, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 22, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 22, 00:00:00 GMT+0
Identified - We are planning for a scheduled maintenance for Sunday, June 21, 7-8 PM EST. The API and Z-VIEW web application will be temporarily unavailable while we perform necessary system and resource upgrades. Thank you for your patience..

Duration: 6 hours and 37 minutes

Affected Components:

Oct 21, 02:33:03 GMT+0
Resolved - This incident has been resolved..

Oct 20, 19:56:06 GMT+0
Investigating - Due to ongoing issues with some of our 3rd party providers, we are experiencing a temporary increase in latency for our Z-PROPERTY and SCS products delivered via the API and Z-VIEW. We will continue to monitor and provide any further updates here. Thank you for your patience..

Duration: 2 hours

Affected Components:

Aug 24, 20:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 24, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 24, 18:00:00 GMT+0
Identified - We will be performing scheduled maintenance on the API and Z-VIEW on Sunday, August 24th from 11:00am to 1:00pm PT. While we do not expect any downtime, there is the potential for some disruption during this window, and it is possible that some requests will fail or be slower than usual..

Duration: 2 hours and 47 minutes

Affected Components:

Jun 12, 20:56:09 GMT+0
Resolved - This incident has been resolved..

Jun 12, 18:09:15 GMT+0
Investigating - Requests are currently taking longer to fulfill than normal. We are currently investigating this incident. Thank you for your patience..

Duration: 12 minutes

Affected Components:

May 13, 15:37:11 GMT+0
Resolved - This incident has been resolved..

May 13, 15:24:48 GMT+0
Investigating - Viewing and creating portfolios in Z-VIEW is currently experiencing temporary downtime. We are currently investigating this incident and will provide updates here. We appreciate your patience..

Duration: 1 hour and 8 minutes

Affected Components:

Mar 27, 15:35:11 GMT+0
Resolved - This incident is resolved and Roof Age API availability has returned to normal..

Mar 27, 14:27:36 GMT+0
Monitoring - The Roof Age API is temporarily unavailable due to an ongoing issue with a 3rd party imagery provider. Requests to this API will result in a 503 status response. We are working to resolve this issue as quickly as possible. Thank you for your patience..

Duration: 2 hours

Affected Components:

Mar 9, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 9, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 9, 00:00:00 GMT+0
Identified - We will be performing scheduled maintenance on our systems on March 8th, from 6PM - 8PM PST in order to maintain stability and performance for our customers. While we will make efforts to minimize the disruption, some requests during this time make take longer than usual or occasionally return errors. If you have any concerns or questions about this scheduled downtime, please contact us at [support@zesty.ai](mailto:support@zesty.ai). Thank you for your patience..

Affected Components:

Jan 23, 14:29:44 GMT+0
Resolved - Our API and Z-VIEW services are currently experiencing a degradation where some requests are not being successfully fulfilled. We are currently investigating this incident and will update as soon as we have a resolution..

Duration: 31 minutes

Affected Components:

Jan 7, 16:18:29 GMT+0
Resolved - This incident has been resolved..

Jan 7, 15:47:24 GMT+0
Investigating - We are currently investigating increased response times for API and Z-VIEW requests. Thank you for your patience..

Duration: 12 minutes

Affected Components:

Dec 1, 23:11:43 GMT+0
Completed - Maintenance has completed successfully..

Dec 1, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 1, 23:00:00 GMT+0
Identified - We are performing scheduled maintenance on our systems which may temporarily impact access to the API and Z-VIEW platforms during this time..

Duration: 2 hours and 30 minutes

Affected Components:

Oct 23, 22:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 23, 19:30:01 GMT+0
Identified - Maintenance is now in progress.

Oct 23, 19:30:00 GMT+0
Identified - During the scheduled period, Nearmap images will not be available for new requests. Cached requests will continue to provide existing Nearmap images. Images from other providers will continue to be available for on-demand and cached requests. This is a temporary degradation and image availability will return to normal once the maintenance period is complete. Please reach out to [support@zesty.ai](mailto:support@zesty.ai) for any concerns or questions..

Duration: 6 hours

Affected Components:

Aug 31, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 31, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 31, 00:00:00 GMT+0
Identified - We will be conducting scheduled maintenance on our systems. During this time, our API and Z-VIEW applications may experience temporary downtime. Our team will work diligently to minimize disruptions and complete the maintenance as quickly as possible. Please plan accordingly and contact our support at [support@zesty.ai](mailto:support@zesty.ai) if you have any questions or concerns. Thank you for your patience and understanding..

Duration: 48 minutes

Affected Components:

Jul 22, 17:47:55 GMT+0
Resolved - The issue affecting Z-PROPERTY™ for some address queries has been resolved. The service is now fully operational..

Jul 22, 17:00:00 GMT+0
Investigating - We are experiencing a temporary degradation in Z-PROPERTY™ for some address queries due to an issue with a 3rd party provider. Our team is actively working to resolve this as soon as possible..